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Lost Track of Your Life Insurance Company?

Help Avoid a Lost Life Insurance Policy

Losing a life insurance policy is common.   To help avoid a lost life insurance policy, you are recommended to:

  • Make sure a current copy of your policy is with your will or estate paperwork in a safe place where your family or beneficiaries will know to look for it and will have access;
  • Consider asking your insurance company for an annual policy statement if one isn't provided;
  • Alert your beneficiaries of the policy.  Provide them with the name of your advisor and the name of the company the policy is with; and
  • Update your beneficiary information.  Make sure your company and advisor have current contact details for all listed beneficiaries. 

Lost Track of Your Life Insurance Company?

Do you have a life insurance policy but are having trouble locating the company? Perhaps this information on industry consolidation, mergers and acquisitions (M&A) will help you track down the originating life insurance company and locate the company now responsible for servicing policyowners.

Originating Company

Now Serviced by Life Insurance Co.

Abbey Life BMO Insurance*
Aeterna Life Desjardins Financial Group*
Aetna Life Manulife Financial*
AIG Life BMO Insurance*
Canadian General Life RBC Insurance*
Clarica Sun Life*
CNA Life Canada Life*
Colonia Life Empire Life*
Commercial Union Life Manulife Financial*
Concordia Life Empire Life*
Confederation Life Manulife Financial*
Counsel Life Co-operators Life
Crown Life Canada Life*
Dominion Life of Canada Manulife Financial*
Excelsior Life Manulife Financial*
Financial Life Manulife Financial*
Freedom 55 (owned by Great West Life)Canada Life* 
Gerling Global Life Manulife Financial*
Glacier National Life The Bank of Nova Scotia*
Great West LifeCanada Life* 
Holland Life Insurance Society Manulife Financial*
Imperial Life Desjardins Financial Group*
Industrial Alliance Excellence (iA Excellence)iA Financial Group*
Industrial Alliance Pacific (IAP) iA Financial Group*
La CapitalBeneva (La Capital and SSQ Assurance merged; La Capital rebranded 2021)*
Laurentian Life Desjardins Financial Group*
Laurier Life Desjardins Financial Group*
Liberty Health Manulife Financial*
London Life Canada Life*
Maritime Life Manulife Financial*
Metropolitan Life of Canada Equitable Life*  or  Sun Life* (N.B.depending on the legacy product)
Monarch Life Manulife Financial*
Mony Life ivari*
Mutual Life Sun Life*
Mutual of Omaha RBC Insurance*
New York Life Canada Life*
NN Life ivari*
North American Life Manulife Financial*
North West Life iA Financial Group*
Norwich Union BMO Insurance*
Paul Revere Life RBC Insurance*
Provident Life RBC Insurance*
Prudential Life Insurance of England Sun Life*
Royal & Sun Alliance Life Manulife Financial*
Royal Life Manulife Financial*
Seaboard Life iA Financial Group*
Security Life Co-operators Life
Sovereign Life Manulife Financial*
SSQ Insurance*
Beneva(La Capital and SSQ Assurance merged; SSQ rebranded January 2023)*
Sun Alliance Manulife Financial*
The Federal Civil Service Mutual Benefit Society Sun Life*
Toronto Mutual Life Foresters Financial*
Transamerica Lifeivari*
U.N.A. Life Manulife Financial*
Unity Life Foresters Financial*
Unum Provident Canada RBC Insurance*
Westbury Canadian Life RBC Insurance*
Westbury Life RBC Insurance*
Western Life Foresters Financial*


Once you have located the Company that Services your Life Insurance Company, you can contact them directly by calling their Customer Service numbers or through their online webforms.  You will need to provide a policy number, full legal name of the insured/policy owner, and verify identity when contacting the company for service.


* Global Pacific &/or its subsidiary represents the insurance company to promote, sell and service policyowners. Please contact Global Pacific to locate an insurance agent in your area.


Revised:  January 2023